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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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Keys

Keys

Q The goal of this assignment is to use the KEYS process to improve your written communication. Know Yourself - determine if you want to achieve professional excellence, and know that part of that entails improving your written communication. Evaluate the Professional Context - become more audience centered and how you are coming across to other people in your writing. Your Communication Interaction - be aware of your planning and creation of written messages. Step Back and Reflect - become more reflective of written communication and how it could be misunderstood and send the wrong signal. The text discusses three important strategies: Message Structure, Message Clarity, and Message Presentation (pp. 188-190). For this activity: Review the strategies for developing professional excellence in written communication (pp. 188-190). Consider three common forms of written communication in a BUSINESS AND PROFESSIONAL CONTEXT: email, text messaging, and written documents (reports, papers, memos, letters, etc.) Write your post. Your post will consist of three paragraphs, one for each form of communication. Each paragraph should be 4-8 sentences in length and use concepts discussed on pages 188-190 of the textbook. In paragraph 1, reflect on your use of EMAIL and answer the following questions: In your opinion, what tip(s) discussed in the textbook is/are most important for this form of communication and why? What do you already do well when it comes to this form of communication and how do you know? What skills/strategies do you still need developed when it comes to this form of communication? What actions will you take to improve your skill level with this form of communication? In paragraph 2, reflect on your use of TEXT MESSAGING and answer the following questions: In your opinion, what tip(s) discussed in the textbook is/are most important for this form of communication and why? What do you already do well when it comes to this form of communication and how do you know? What skills/strategies do you still need developed when it comes to this form of communication? What actions will you take to improve your skill level with this form of communication? In paragraph 3, reflect on your use of WRITTEN DOCUMENTS and answer the following questions: In your opinion, what tip(s) discussed in the textbook is/are most important for this form of communication and why? What do you already do well when it comes to this form of communication and how do you know? What skills/strategies do you still need developed when it comes to this form of communication? What actions will you take to improve your skill level with this form of communication?

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For my first paragraph, I will reflect on my use of email. Emails should not be taken lightly and needs to give importance as it is a written document. As the reading mentioned, in an email body, a beginning, middle and end are important. I think I am good at writing emails and always proofread them before pressing the send button. It is important to use a subject line so the reader will know what the email is about and one should also remember to write precise points on email. It should not be lengthy like actual handwritten letters. Some people overlook grammar and spelling mistakes in an email but these are important things we all need to remember.