The process of arbitration is much like the court process as parties acquiring this so provide testimony and deliver significant evidence that are similar to the trial process but the process seems less formal. In mediation, the process is somewhat like negotiation that functions with the support from the neutral third party. Usually, the parties always are unable to reach a proper resolution unless all the sides seem to agree with one another opinion. On the other hand, negotiations are being made out by the parties through discussions amid each other or through their representatives without simply involving the third party (Goltsman & Squintani 2009).