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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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Chapter 3 Review Assignment

Chapter 3 Review Assignment

Q Read chapter 3 and answer the following questions in 1-3 complete sentences. 3-1. What are the potential advantages of a diverse workforce? 3-2. What is cultural competency? 3-4. What is ethnocentrism, and how can it be overcome in communication? 3-5. What seven aspects of nonverbal communication are important to understand in any intercultural communication situation?

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3-1. A diverse workforce consists of people from different social, cultural, racial, and traditional backgrounds. As a result, different people can contribute heterogeneous talent, experiences, and ideas to organizational or company development. 3-2. Cultural competency, in simple terms, means the ability to get accustomed to other cultures. It is the understanding and acceptability one has for other cultures. 3-4. Ethnocentrism refers to the process of judging the cultures of others, based on the standards set by one’s own culture.